Privacy Policy

Collection of Personal Data

When creating a customer account and making reservations on this website, the Company collects personal data. All data collected is sufficient, relevant and limited to what is necessary for the purposes of processing. The person responsible for the collection of the data is the Company.

The term "personal data" refers to all data that allows the identification of an individual, which corresponds to the surname, first name, telephone number, date of birth, e-mail address, passport number and IP address as well as all information that the user chooses to provide and that concerns him.

Purposes of Personal Data Collection

Personal information is collected only for specified, clear and legitimate purposes, to meet one of the following purposes:

• the management of reservations in the online store
• the creation of commercial statistics, the realization of market research and purchasing behaviours
• the compilation and management of records, which mainly includes procedures of a technical nature such as standardisation, enrichment and copying
• carrying out procedures related to customer management
• the selection of customers for carrying out surveys and promotional actions
• the sending of invitations and promotional messages on behalf of the Company. The Customer can unsubscribe at any time from these offers by clicking on the link created for this purpose at the bottom of said e-mails
• compliance with our legal obligations
• the suppression of abusive practices

Combating Abusive Movements

To combat abusive activities, the Company has created a control system based on which it can:

• You will be asked for some supporting documents as soon as the payment is completed, in the event of an automatic notification that is activated when the information relating to your order is cross-checked, to secure the transaction
• Not to proceed with the preparation of your order if your customer account has already been misused
• To provide your personal data, at the request of judicial authorities, in case of complaint or judicial demand

Recipients of Personal Data

Only the company and its technical support partners have access to the information you give us. The categories of employees who will have access to your personal data, and within the framework of their responsibilities, are the managers of the reservations, the management and the partners who provide us with technical support.

The recipients of your personal data may also be public bodies, just to meet legal obligations, bailiffs, court officials and debt collection agencies.

All the necessary preventive measures have been taken to secure personal data and above all to avoid irregularities, damages or unauthorized access by third parties.

What are your Rights?

According to the General Regulation for the Protection of your data (EU) 2016/679, you have the following rights:

• Access and Update, for which data we have collected, why we collected it and how we intend to process it
• Request their processing when there is inaccurate information or their completion after providing us with the necessary official documents
• Not to process your data if you believe that we are processing it incorrectly or illegally or if you do not want to receive promotional messages about our services
• Ask us to delete your personal data